Privacy Policy

Shri Krishna (“Company”, “we”, “our”, or “us”) operates a food delivery platform including customer, vendor, and delivery partner applications. We are committed to safeguarding your personal data and ensuring transparency in how your information is handled.

1. Information We Collect

Personal Information

• Name, phone number, email address
• Delivery address and profile details

Payment Information

• UPI and card details (processed securely via third-party gateways)
• Transaction history

Location Data

• Real-time GPS location for delivery tracking

Device Information

• Device type, OS, IP address, and app usage data

2. How We Use Your Information

• Process and deliver orders efficiently
• Assign delivery partners
• Improve application performance
• Provide customer support
• Send updates, notifications, and alerts
• Prevent fraud and misuse

3. Information Sharing

We may share your data with:

• Restaurants/Vendors for order fulfillment
• Delivery partners for delivery services
• Payment gateway providers
• Legal authorities when required

4. Data Security

We implement industry-standard security measures to protect your information. However, no digital system is completely secure.

5. Data Retention

• Data is retained while your account is active
• Or as required for legal and business purposes

6. Your Rights

• Access your personal data
• Update or correct your profile
• Request account deletion

7. Cookies & Tracking

We may use cookies and analytics tools to enhance your experience and analyze usage patterns.

8. Third-Party Services

Our platform may contain links to external services. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be communicated via app notifications or email.

10. Contact Us